Privacy Policy – x333

1. Who We Are

x333 (referred to in this Privacy Policy as "x333", "we", "us", or "our") is an online gaming and sports betting platform operated at x333.cash. We provide cricket betting, live cricket scores, live casino, sports betting, crash games, esports betting, and fishing games to players in permitted jurisdictions, with a primary focus on Pakistani users.

x333 acts as the data controller for all personal data collected through the x333 platform. This means we determine the purposes and means of processing your personal data. If you have any questions about how your data is handled, please contact us at support@x333.cash.

2. Data We Collect

x333 collects only the data necessary to operate the platform, comply with legal obligations, and provide a safe, personalised experience to Pakistani players. The categories of data we collect are set out below.

2.1 Identity Data

• Full name as it appears on your CNIC or passport.
• Date of birth (used to verify you are aged 18 or above).
• CNIC number or passport number, when provided for KYC verification.
• A copy of your identity document if requested during the verification process.

2.2 Contact Data

• Mobile number.
• Email address.
• Residential address in Pakistan.

2.3 Financial Data

• Easypaisa or JazzCash account number.
• NayaPay or SadaPay account identifier, where applicable.
• Bank account details for IBFT transfers.
• Partial card details for Visa/Mastercard transactions (full card numbers are never stored by x333).
• Transaction history: deposits, withdrawals, amounts, and timestamps.

2.4 Account & Activity Data

• Username and encrypted password hash.
• Betting history including markets selected, stakes, odds, and outcomes.
• Casino game history including game titles played, wager amounts, and session durations.
• Bonus and promotion interactions.
• Account balance and transaction ledger.

2.5 Technical Data

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser version.
• Session timestamps and login history.
• Platform usage logs including pages visited and features accessed.

2.6 Communications Data

• Contents of communications you send to x333 support via Live Chat, email, WhatsApp, or Telegram.
• Survey responses and feedback submitted to x333.

3. How We Collect Your Data

x333 collects your personal data through the following means:

3.1 Directly from You

The majority of data x333 holds about you comes directly from you. This includes information provided when you register your account, complete KYC verification, make a deposit or withdrawal, contact x333 support, or respond to a promotion. You always have control over what you provide directly to x333.

3.2 Automatically

When you use the x333 platform, certain technical data is collected automatically by our systems. This includes your IP address, device information, browser type, and session activity. This data is used for security monitoring, fraud prevention, and improving the platform experience for Pakistani users.

3.3 From Third Parties

x333 may receive data about you from third parties in limited circumstances. These include:

• Identity verification providers who assist with KYC checks by cross-referencing the documents you provide.
• Payment processors such as Easypaisa and JazzCash who confirm the outcome and status of transactions.
• Fraud prevention services that flag accounts or payment methods associated with known fraudulent activity.

x333 does not purchase personal data lists from third-party data brokers. All third-party data received by x333 relates directly to your use of the platform.

4. Why We Use Your Data

x333 processes your personal data for specific, clearly defined purposes. We do not use your data for purposes beyond those listed here without informing you.

4.1 To Operate Your Account

Your identity and contact data is used to create and maintain your x333 account, verify your identity, process deposits and withdrawals in PKR, settle bets, credit bonuses, and provide account statements. This processing is essential to the service – without it, x333 cannot function.

4.2 To Verify Your Identity (KYC)

x333 is obligated to conduct Know Your Customer (KYC) checks to confirm your identity, verify that you are aged 18 or above, and confirm the origin of your funds. CNIC data and supporting documentation collected for KYC purposes is processed exclusively for compliance purposes and is not used for marketing or other commercial purposes.

4.3 To Process Payments

Financial data including your Easypaisa number, JazzCash account, or bank details is shared with the relevant payment processor solely to complete the transaction you have initiated. x333 does not store full card numbers. All payment data transmission is encrypted.

4.4 For Security and Fraud Prevention

Technical data including IP addresses, device identifiers, and login patterns is used to detect and prevent fraud, multi-accounting, bonus abuse, and unauthorised account access. This processing protects all x333 players and the integrity of the platform.

4.5 To Provide Customer Support

Communications data from your interactions with the x333 support team is used to resolve your queries, investigate disputes, and improve the quality of support. Support conversations may be reviewed for quality assurance purposes.

4.6 For Responsible Gaming

x333 uses account activity and betting pattern data to identify players who may be showing signs of harmful gambling behaviour. This processing is done in the interest of player welfare and allows x333 to proactively offer responsible gaming tools such as deposit limits and self-exclusion options.

4.7 For Marketing (with Your Consent)

If you have opted in to receive marketing communications from x333, we may use your contact data to send you information about new games, promotions, and bonuses relevant to Pakistani players. You can opt out of marketing communications at any time by contacting x333 support or by using the unsubscribe link in any email we send you. Withdrawing marketing consent does not affect the processing of your data for other purposes.

5. Legal Basis for Processing

Every time x333 processes your personal data, we do so on one of the following legal bases:

• Contractual necessity: Processing required to operate your x333 account, process payments, and settle bets – i.e., to fulfil the contract between you and x333.
• Legal obligation: Processing required to comply with KYC, anti-money laundering (AML), and other applicable regulatory requirements.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming purposes, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have actively opted in. This consent can be withdrawn at any time.

6. Data Sharing & Third Parties

x333 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with applicable data protection standards.

6.1 Payment Processors

When you make a deposit or withdrawal on x333, your relevant financial data is shared with the corresponding payment processor (Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or card network) solely to complete the transaction. x333 has data processing agreements in place with all payment partners.

6.2 Game Providers

Certain technical data (device type, IP region, session identifiers) may be shared with x333's certified game providers – such as Spribe, Pragmatic Play, Evolution, and JILI – to the extent necessary to deliver game content and audit fair play outcomes.

6.3 Identity Verification Services

CNIC data and verification documents may be shared with third-party KYC verification services when completing identity checks. These services are bound by strict confidentiality obligations and may not use your data for any purpose other than completing the verification.

6.4 Fraud Prevention and Security

x333 may share technical data with fraud prevention partners to identify and block fraudulent activity. This is done in the legitimate interest of protecting all players on the platform.

6.5 Legal Requirements

x333 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where we are required to do so by applicable law. In such cases x333 will notify you where legally permitted to do so.

6.6 Business Transfer

In the event that x333 undergoes a merger, acquisition, or sale of all or part of its business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to how your data is handled as a result.

7. Cookies & Tracking Technologies

x333 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies used on x333 are:

7.1 Essential Cookies

These cookies are strictly necessary for the x333 platform to function. They maintain your login session, store your account preferences, and ensure platform security. Essential cookies cannot be disabled without breaking core platform functionality.

7.2 Analytics Cookies

x333 uses analytics tools to understand how players use the platform – which pages are most visited, how long sessions last, and where users encounter difficulties. This data is aggregated and anonymised and is used solely to improve the x333 experience for Pakistani players.

7.3 Functional Cookies

Functional cookies remember your display preferences, language settings, and last-used payment method to make your x333 experience more convenient. These are optional and can be disabled through your browser settings without affecting core platform functionality.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your x333 account. x333 does not use third-party advertising cookies or cross-site tracking technologies.

8. Data Retention

x333 retains your personal data for as long as is necessary for the purposes for which it was collected, subject to legal and regulatory retention requirements. The following retention periods apply:

After the applicable retention period, your data will be securely deleted or anonymised. If you close your x333 account, data subject to regulatory retention obligations will be held for the required period but will not be used for any other purpose.

9. Data Security

x333 takes the security of your personal data seriously. We implement technical and organisational measures proportionate to the sensitivity of the data we hold. The key security measures in place at x333 include:

• Encryption in transit: All data transmitted between your device and the x333 platform is encrypted using TLS (Transport Layer Security).
• Encrypted data storage: Sensitive data including payment details and identity documents is encrypted at rest in x333's infrastructure.
• Access controls: Internal access to player data within x333 is restricted on a strict need-to-know basis. All internal data access is logged and audited.
• Password security: x333 stores passwords as salted hashes and never in plain text. x333 staff cannot view your password – only you know it.
• Fraud monitoring: Automated systems monitor for suspicious login patterns, unusual betting behaviour, and irregular payment activity in real time.
• Regular security reviews: x333's security posture is reviewed on a regular basis. Identified vulnerabilities are remediated promptly.

10. Your Rights

As an x333 player, you have the following rights regarding your personal data. To exercise any of these rights, contact x333 at support@x333.cash. We will respond within a reasonable timeframe and at no charge for standard requests.